According to FINRA, arbitration case filings in 2016 (3,681) were about 7 percent ahead of the number of total case filings in 2015 (3,435). The number of customer disputes, which account for 70% of the total number of disputes filed, is up about 8%. The number of intra-industry disputes is up about 6%. FINRA nearly kept pace with this modest bump in filings by closing 4% more cases in 2016 than it had in 2015. The turnaround time from filing to a standard decision in 2016 was 16.7 months. The turnaround time from filing to simplified decision was less than half that time period, 7 months.
How many cases were filed in New England states? According to FINRA:
Augusta, Maine -- 5
Boston, Massachusetts -- 59
Hartford, Connecticut -- 37
Manchester, New Hampshire -- 7
Montpelier, Vermont -- 3
Providence, Rhode Island -- 8
How many FINRA arbitration decisions were issued in 2016?
Augusta, Maine -- 2
Boston, Massachusetts -- 24
Hartford, Connecticut -- 9
Manchester, New Hampshire -- 5
Montpelier, Vermont -- 1
Providence, Rhode Island -- 7
This compares with hotbeds of FINRA arbitration in San Jan, Puerto Rico (890 case filings), New York City (536 case filings), and Boca Raton, FL (287 case filings).
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